Terms of service

Shipping & Refund Policy – OrthoMint

Order Processing & Shipping

At OrthoMint, we work quickly to ensure your order is processed and shipped as soon as possible.

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  Orders are typically processed in 1 business days.
  
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  You may modify your order before it has shipped.
  
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  Once an order has been shipped, it cannot be changed or canceled.
  

Shipping Times

Shipping times vary based on your location and the shipping method selected at checkout. You will receive a tracking number as soon as your order is on its way.

30-Day Money-Back Guarantee

We stand behind our products. If you're not satisfied, you may request a return within 30 days of delivery.

Refund Eligibility

To be eligible for a refund under our 30-day guarantee:

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  The product must be returned in its original condition (unless defective).
  
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  You must contact us within 30 days of receiving your order.
  

Non-Refundable Situations

We do not offer refunds for:

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  Changed minds
  
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  Accidental orders
  
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  Any order already shipped
  
  (Orders can only be modified before shipment.)
  

Damaged or Defective Items

If your item arrives damaged or defective, contact us immediately. We will replace the item or issue a refund at no cost to you.

Contact Us

For questions about your order or to initiate a return, please reach out to our support team at support@orthomint.com.